Frequently Asked Questions

How Do I Schedule an Appointment?

Getting started is simple. You can call our office at (308) 675-2858, or complete our online contact form.. Our front office team will help match you with a therapist who best fits your needs, goals, and scheduling preferences.

If you’re unsure which therapist or service is right for you, we’re happy to help guide you through the process.

What Can I Expect During My First Therapy Session?

Your first appointment is an opportunity to get to know your therapist and discuss what brings you to counseling. You’ll talk about your concerns, personal history, goals for therapy, and any questions you may have about the process.

There is no pressure to share everything at once. Therapy moves at a pace that feels comfortable and appropriate for you.

Do You Accept Insurance?

Yes. Alfrey & Pruitt Counseling accepts many major insurance plans, including Medicaid and Medicare.

Our administrative team can help verify your insurance benefits before your first appointment and answer questions about copays, deductibles, and coverage.

If you’re unsure whether your insurance is accepted, please contact our office.

What Types of Therapy Do You Offer?

Our therapists provide a wide range of evidence-based and trauma-informed services, including:

• Individual Therapy
• Child & Teen Therapy
• Play Therapy
• EMDR Therapy
• Trauma Therapy
• Anxiety & Depression Counseling
• Maternal & Postpartum Mental Health Support
• Addiction & Recovery Services
• Family Counseling
• Court-Related Services
• Sexual Risk Evaluations

Treatment is tailored to each client’s unique needs and goals.

Do You Work With Children and Teens?

Yes. We provide counseling services for children as young as three years old through adolescence and young adulthood.

Our therapists utilize developmentally appropriate approaches, including play therapy, expressive techniques, trauma-informed care, and family-centered interventions.

Parents and guardians are involved in treatment when clinically appropriate.

Do You Offer Telehealth Therapy?

Yes. Many of our providers offer secure telehealth appointments for clients throughout Nebraska.

Telehealth can be an excellent option for busy schedules, transportation barriers, rural communities, new parents, and individuals who prefer receiving therapy from the comfort of home.

What Mental Health Concerns Do You Treat?

Our therapists work with individuals experiencing:

• Anxiety and panic attacks
• Depression
• Trauma and PTSD
• Grief and loss
• ADHD
• Autism-related challenges
• Behavioral concerns
• Relationship difficulties
• Life transitions
• Addiction and recovery concerns
• Maternal and postpartum mental health concerns

If you’re unsure whether therapy can help with your situation, contact us and we’ll be happy to discuss your needs.

Is Therapy Confidential?

Yes. Confidentiality is one of the foundations of therapy.

Information shared during sessions is protected by federal and state privacy laws and professional ethical standards.

There are limited exceptions required by law, including situations involving imminent safety concerns, suspected abuse or neglect, or certain court orders. Your therapist will review confidentiality and its limits during your first appointment.

How Long Does Therapy Usually Last?

The length of therapy varies depending on your goals, concerns, and personal circumstances.

Some clients attend therapy for a few months to address a specific issue, while others benefit from longer-term support and personal growth work.

Your therapist will work collaboratively with you to develop a treatment plan that meets your needs.

How Often Will I Meet With My Therapist?

Most clients begin with weekly or biweekly sessions.

As progress is made, appointment frequency may be adjusted based on treatment goals, symptom improvement, scheduling needs, and clinical recommendations.

What If I Need To Cancel or Reschedule?

Please notify our office at least 24 hours before your scheduled appointment whenever possible.

Late cancellations and missed appointments may result in a fee. We understand that emergencies happen and encourage clients to contact us as soon as possible if circumstances change.

What If I Have Questions About Billing or My Account?

Our administrative team is happy to assist with billing questions, balances, insurance claims, payment arrangements, and account concerns.

You can call our office or email info@alfreyandpruittcounseling.com for assistance.

How Do I Know If Therapy Is Right For Me?

Many people seek therapy because they feel overwhelmed, stressed, anxious, depressed, stuck, or uncertain about how to move forward.

You do not need to be in crisis to benefit from therapy. Counseling can help with personal growth, emotional wellness, relationship concerns, life transitions, trauma recovery, and building healthier coping skills.

If you’re wondering whether therapy might help, that’s often a good reason to reach out and have a conversation with a therapist.

Why Choose Alfrey & Pruitt Counseling?

Our team is committed to providing compassionate, evidence-based care in a welcoming and inclusive environment.

We believe every person deserves to feel seen, heard, and supported. Whether you’re seeking help for anxiety, trauma, parenting challenges, grief, addiction recovery, or another concern, we’re here to help you move toward healing and growth.